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Purchase terms


 
 
 

Order.

You are always welcome to contact us, if you have questions referring to products that are available or not available on the website. All prices are including Danish moms/taxes and other charges.
Other than Danish, chopin.dk is also available in English, but all contracts are made in Danish and after Danish legislation. It is possible to see former orders and log-in on the site. We reserve the right to price errors and sold-out products and etc.

 

Payment:

ChopinWebshop.Com receives payment with Dankort, Diners Club, Visa, Mastercard, Eurocard, JCB, Maestro, American Xpress og Forbrugsforeningen. If using international credit cards, the card fee is 2,75% in Denmark. But present time, the fee is paid by Chopinwebshop.com   
ChopinWebshop.Com encrypts all your card information’s with the so called SSL (Secure Socket Layer) protocol. This means that extraneous can’t read your card number or other information’s under the transaction with PBS.
The amount for the products will be drawn from your account, when the product is shipped from chopin.dk. There can never be drawn a larger amount, than you have accepted at the order.
After your order, you will automatically receive a generated message, which automatically confirms that our system has received an order from you. This is not an order confirmation and final agreement of your order. We will immediately send you a message whether we can fulfil your order, once we have processed it.

 

Delivery:

ChopinWebshop.Com ships with PostDenmark so the packages will be with the receiver within 1-2 days. Outside Denmark 3-5 days.
 
Shipping in Denmark: Is free when ordering for more than DKK 1.000 DKK - Purchases under DKK 1.000 from DKK from 29 - All delivered by PostDanmark.
Shipping to EU countries and Norway: DKK 129

Shipping to Norway: Please have the Norwegian customs into account. Should we write something on the shipment as "gift" or "value amount" - For taxfree shipment choose Norway as country in checkout. Then go back to the page "Shopping Cart" and add the code "tax-refund" and the total ammount wil be deducted by Danish tax 25% - ChopinWebshop.com is not responsible for any country's customs regulations!

Note! The tax-refund code only works when you have chosen Norway as a delivery country!

 

Returns:

You have 14 days to return your products when you shop at ChopinWebshop.com. If you choose to regret a purchase, you must return the product unused and in same condition and quantity as you received it. Of course you can try it on to see if the size fits, but for example you can’t wear it on a day out. All labels and tags must still be on. Rights of resentment collapse if you use the product in a way that impairs the sales value. Packaging and possibly lack of attachment brandings can sometimes mean that the sales value impairs and therefore "the right to purchase returns" can't be used.

When the product is taken back and accepted, purchase price will be refunded to your account within few days. Costs for returns are to be paid by yourself. For practical detail – see the point “Warranties and product return”. Returning can also happen be denying receipt. Of course it is possible to return the product personally at the shop, if the original receipt/invoice has been brought along. The product must be sent to:

 

ChopinWebshop.Com

Postbox 128 - 2920 Charlottenlund, Denmark


 

Warranties:

ChopinWebshop.Com provides 6 month warranty under Danish registration, on comprehensive manufacturing and material errors that should be detected at the products normal use. Warranties do not cover errors, damages or wear, directly or indirectly caused by mishandling, poor maintenance, violence or tampering. There are no warranties on buttons, pearls and possible tucked-ups! Warranties about any errors and "missings" that should be noticed using the usual search of the product, shall be notified to ChopinWebshop.Com within 14 days. Afterwards, the item can be returned for repair, replacement or credit. In case of warranties, chopin.dk bears the shipping costs to a reasonable point.
Warranties and product returnings: at flaws, "missings" or possible defaulting deliveries please contact:
 
ChopinWebshop.Com
Postbox 128 - 2920 Charlottenlund, Denmark
Email: support@chopinwebshop.com


 
NOTE! TO RETURN PRODUCTS, YOU HAVE TO FILL OUT THE RETURN BOXES THAT IS WRITTEN ON ENCLOSED INVOICE/RECEIPT SO POSSIBLE AMOUNT CAN BE TRANSFERED BACK. YOU NEED TO RETURN THE ORIGINAL INVOISE WITH THE RETURN PRODUCTS TO GET YOUR REFUND! 

 

Personal information:

No personal information’s that is registered at chopin.dk will be given, sold or made available for anybody else. All information’s is stored in a safe manner and is only available to trusted employees at chopin.dk.
In context of electronic payment, we are using a secure encrypted method through the Webshop system. It is an approved provider with approval from the E-mark.
The shop system is using so called cookies for controlling of the content in the cart. A cookie is just the name for a file that is hidden in your PC. Besides it is possible to ask the system to save own address information’s for the next visit. Do you wish to erase these information’s later, can this happen through browser settings. At Internet Explorer it for example happens through the menu “Functions” and the menu point “Internet setting”. These cookies are only used to recognize your own PC.
Making a purchase, you will we be ask for name, address, phone number and email address. This information is only being used to confirmation of the order. The information’s are transmitted and saved electronic in unencrypted form, and saved for 5 years. The contact itself (the contract) is saved as chopin.dk, so you later on, can log on and view/change status. The data responsible is chopin.dk.
Besides we register the IP-address, from where purchase is made. This information is normally not used, but can be in case of police investigation. All fake orders will be reported to the police!
As registered on chopin.dk you always have the rights to object to registration. You have rights to object in which information that’s registered concerning you. These are your rights for Personal Data Law and related to Chopin informed through email: webshop@chopin.dk.

 

Log statistics:

There is being used log statistic at chopin.dk. This means that the statistic-system collects information’s, which can give a statistic picture of how many visitors the site has, where they are from, which part of the site is left etc. At chopin.dk is log statistics used by the purpose to optimize the website and its functionalities.

 

Information´s regarding ChopinWebshop.com

ChopinWebshop.com

Postbox 128, Jægersborg Allè 17

2920 Charlottenlund

Phone +45  39 97 29 05

CVR. 26 10 91 32

Bank: Alm. Brand Bank, account no. 7575 - 101349

Company established: 1989